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Shipping & Return Policy
Shipping
Once an order is placed, it typically takes us one to two business days to process. (Unless it is a custom job in which the approximate shipping time frame will be stated)
Items under $1000 are shipped via USPS mail, with signature confirmation.
Items over $1000 are shipped via Fed Ex Express with signature confirmation with insurance.
When an item ships, you will receive an email confirmation with your tracking number. You can see shipping costs at check out.
Returns & Refunds
If you are unhappy with your purchase for any reason, you may return it within 14 days of the sale, subject to the following:
- The merchandise must be in the same condition as it was shipped. Any used or damaged merchandise will not be accepted. Any items that have been sized or custom made are FINAL SALE.
- All returned merchandise must be accompanied by its original sales receipt
- All layaway items can be returned within 14 days of first payment
- All items financed are FINAL SALE
- All returns that meet our conditions will be issued 100% refund
Please mail all returns to: Queen May 325 Washington Street, Cape May, NJ 08204